

Here we go again. Something you may not know about Bank of America. Hopefully, you’ve figgered out all you need to know and have moved on to another bank who treats long-time customers with some semblance of respect.
So, yesterday, a sum of CASH was deposited into my account. I was getting close to deadline on payment of a bill and generally don’t pay bills online because … well, just because. Call me old-fashioned. I don’t mind. In fact, I’ll Waltz across Texas with you if you do.
I checked the status of my account online and all was well. I proceeded to pay the bill online. All was well. Until today.
Checked the status of the account to see if all was still well – I do that as a habit since with Bank of America, things happen just like that, everytime. They must have an overnight shift who reassesses all that transpired during the day. These folks are hired to see what they can scramble up to pick-pocket the day’s customers. Gotta be.
There they were: two overdraft charges. Not one, two! I investigated each transaction to see what was up with that. Okay, the deposit was okay….wait! It says “pending.” Pending what? A counterfeit examination that takes more than 24 hours? I continued checking my checking and saw the bill payment was “pending.” Don’t two pendings make a nothing? I guess with Bank of America two pendings = two overdraft charges.
Of course I called! The customer service gal, Claire, said she understood (six times) why I would ask that question, BUT nothing she could do about it. The supervisor, Horhay(?), explained to me what I already knew. He understood too (4 times). Poor brainwashed kids. I know, they need jobs. He repeated:
“The deposit is pending, the bill payment is pending, there are two overdraft charges totaling $70.00. There’s nothing I can do.” Know what I said to Horhay? “I understand what you understand, but you and Claire are not talking to a robot.” Click.
Needless to say, which I’m going to say anyway, I’m going down to the bank tomorrow with copies of my neighbor’s bank statements, AGAIN, that they mailed to me in error. Worked last time they messed up. Glad I kept them. Must have been a stroke of luck to get those statements, but it does prove one point: Bank of America is irresponsible and untrustworthy.
Only reason I stayed with the bank was to keep an eye on them. We’re keeping a look-out for the rest of you. Plus, I’d have no writing material. Guess I need to thank them for that. Always a silver lining…
Thanks for the Charity Water. Our friends will have plenty to drink tonite.
Goodnight from FigVille USA.